We want you to be 100% happy with your purchase! If you don't love your veil when it arrives, just contact us within 7 days of receiving your veil. The return shipment is free!
How does it work? Just follow these 3 easy steps:
Step 1: Buy the veil(s) you like. (You can order up to 3 to try them on at home! Two of the 3 must be from our ready-to-ship options. If you do not see ready-to-ship options that will work for you, please contact us. ) Experience the quality and craftsmanship of our veils in person; try it on with your dress. If you love it, great!
Step 2: If you don't feel beautiful in your mantilla veil, contact us within 7 days of receiving your veil to get your refund started. Your return shipping cost is free too!
Step 3: You will be emailed a return shipment label that can be printed out and placed over the old shipping label. Please send the veil(s) back in the original packaging and return all items in their original, unused condition. The tag(s) MUST be attached in order to receive your refund. If you ordered more than 1 veil and decide to return all the veils, you will be responsible for the return shipment cost. Due to the nature of our products, we are unable to accept any return beyond the 7 day time frame.
Refunds are issued promptly after receiving and inspection of the item.
Want to try your veil(s) on with your dress but need more time? We understand that you can't always try your veil on with your dress within 7 days which is why we can schedule the shipment of your veil to ship when it is the best time for you. Contact us here to schedule your shipment.